Privacy Policy
Last updated: September 2026
This policy explains what NYC Cleaning Service ("we", "us", or "our") does with the personal information you provide when you visit https://nyccleaningservice.com or book a cleaning with us (together, the "Service").
In short: we collect only what we need to quote, schedule, and perform your cleaning, we do not sell it, and we share it only with the people and tools that help us deliver the Service.
By using the Service you accept the practices described here. Capitalized terms that are not defined on this page carry the meaning given in our Terms of Service.
What We Collect
When you request a quote, book a visit, or contact us, we may ask for information that identifies you or lets us reach you ("Personal Information"). Depending on the request, that can include:
- Your name
- Email address
- Phone number
- The address of the home to be cleaned, including apartment number and building access notes
- Details about the home and the cleaning you want
Usage and Device Data
Like most websites, our servers and analytics tools record technical details when you browse: your IP address, browser and device type, the pages you open, when you opened them, how long you stayed, and the site that referred you. We use this in aggregate to understand how the site performs and where visitors come from.
Cookies and Similar Technologies
A cookie is a small text file a website stores in your browser. We use cookies and browser storage to remember how you arrived at the site (for example, a search ad or a referral link) so we can attribute your request correctly, and to keep forms working.
Your browser lets you block or delete cookies. If you do, the site will still load, but some forms or features may not work as intended.
Third Parties Who Help Us
We rely on outside vendors to run parts of the Service: website hosting, form handling, scheduling software, payment processing, text messaging, and email. These vendors receive only the information they need to do their job for us.
Each vendor is bound to use your Personal Information solely to provide its service to us and not for any purpose of its own.
How We Protect Your Information
We take reasonable technical and organizational steps to protect your Personal Information. No system connected to the internet is perfectly secure, so we cannot promise absolute protection, but we work to keep your data safe and limit access to the people who need it.
Links to Other Websites
Pages on our site may link to review platforms, maps, and other websites we do not run. Once you leave our site, that site's privacy policy applies, not this one. We encourage you to read it.
We are not responsible for the content or privacy practices of any third-party website.
Children
The Service is intended for adults. We do not knowingly collect Personal Information from anyone under 18.
If you believe a minor has given us Personal Information, email us and we will delete it promptly.
Legal Requests
We will disclose Personal Information when a law, court order, or subpoena requires us to.
Updates to This Policy
We may revise this policy as the Service changes. The current version will always be posted on this page with the date it took effect.
Continued use of the Service after a revision is posted means you accept the revised policy.
Questions
For anything related to this policy or your Personal Information, email support@nyccleaningservice.com.